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We're Hiring

We’re Hiring – Join the Gilcrest Manufacturing Contracts Team

Contracts and Operations Manager

Our rapidly expanding company is seeking to recruit a Contracts and Operations Manager to join our team. The role requires you to provide inspired leadership to a small Contracts, Design and Quality team.

We are looking for a person with a hunger to drive development and implementation operational policies, systems and procedures. Most importantly, we are looking for someone to work with the team and with our customers, ensuring that customers are given solutions to achieve their desired status and outcome whilst achieving business plan results.

Purpose of Role

From pre-tender through the entire project process, to own project coordination,  design, communication, organization and delivery to create a ‘Right First time’ experience for our customers using the team and resources available.

Main Job Tasks and Responsibilities

To manage the contracts team and quality manager, completing appraisals and reviewing the departmental structure and skill set to ensure efficiency in line with company growth.

To ensure that each project has the correct ‘Handover’ meeting with the relevant people and to generate required actions and own delivery of those actions

To create excellent communication with the customer at all stages throughout the project delivery and be the single point of contact

To ensure project estimates match purchase orders and that they match customers’ expectations and to manage any variation processes that may be required

To technically understand the product and the product integration, tests, details, risks and opportunities, to ensure that technical data is provided to customers when requested and in a correct and understandable format.

To ensure that all CAD and Design services are produced with the requisite latest industry best practice to ensure professional delivery in our industry and that all relevant staff are trained to the appropriate levels

To be responsible for ensuring early procurement of project specific items.

Ownership of site issues / warranties etc to fault find and resolve in an acceptable way for Gilcrest and their customers.

To take ownership of documentation including customs, support documentation and O and M Manuals

Be experienced in the issuing of project applications / cost plans and to have liaison with accounts to ensure that invoicing and forecasts are up to date.  Also ensure that all costs are captured to improve on budgets etc.

To run the weekly contracts and production meeting, being accountable for full scheduling for manufacture to ensure satisfactory delivery in line with available resource v customer demands.

To drive improvements in Gilcrest’s support systems regarding stock control, contract costing and production paperwork.

Working with the quality manager, monitor production standards and develop new standards for any new products


Required Skills and Expereince

Previous experience of directly managing a team and being responsible for appraisals

Degree or relevant professional qualification in Engineering, Contracts or Project Management

Prior contracts or manufacturing management experience


Preferred Skills and Experience

 Highly Organised;

Production planning Skills Required;

Understanding of Stock Management Systems;

Ability to Manage Time and Workload Effectively;

Excellent Communication Skills,

Leadership Skills;

Experience in Negotiating and Working with Suppliers and Customers;

Ability to Work in a Team Environment;

Strong Problem Solving Skills;

Strong Attention to Detail;

Ability to Engage and Motivate Others;

Driven to Achieve Results

Logical and a natural ‘problem solver’


To apply please contact us/send CV’s to or call 0117 316 7020.